Wela Thong
Watch service tools on a workbench

Services

Three levels of care — each suited to a different situation

Every watch comes in with a different history and a different need. The services below are structured to reflect that — from a gentle interval service to a thorough restoration.

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Our Methodology

How we approach every piece

Regardless of the service level, the process begins the same way: a careful look at the watch as it arrives. We assess the movement on the timing machine, note the condition of the case, and form a clear picture of what the watch needs — before recommending anything.

We then discuss our findings with you in plain terms. If you're unsure which service level is right, we'll give you our honest view — and we won't recommend more than the watch actually needs.

Condition assessed before quoting

Findings explained, options discussed

Work done to agreed scope only

Written record provided on return

Watch refresh and polish service
Service 01 ฿4,700

Refresh & Polish

A light service joining gentle cosmetic care with mechanical attention. We clean accessible parts of the movement, lubricate the key points, regulate the timing gently, and carefully clean the case and bracelet where suitable. A short note follows with simple care suggestions. A pleasant interval service; usually under two weeks.

What's included

  • Accessible movement parts cleaned
  • Key lubrication points attended to
  • Timing regulation on the machine
  • Case and bracelet surface cleaning
  • Short written care note

Process

1

Initial timing assessment and condition review

2

Accessible parts cleaned and lubricated

3

Timing regulated and checked

4

Case and bracelet surface cleaned

5

Care note written; watch collected or posted back

Usually under 2 weeks Enquire about this service
Service 02 ฿9,900

Complete Overhaul

A full service for automatic and hand-wound movements needing deeper attention. We disassemble, clean, and re-oil the entire movement, renew the mainspring where worn, and regulate across positions for dependable timekeeping. Gaskets are refreshed and the case checked. Suited to cherished daily pieces; about three to four weeks.

What's included

  • Complete movement disassembly and ultrasonic cleaning
  • All movement components re-oiled with Moebius lubricants
  • Mainspring renewed where worn or fatigued
  • Multi-position regulation; results recorded
  • Gaskets refreshed; water resistance check
  • Written service record on completion

Process

1

Timing assessment and condition report

2

Full disassembly; parts sorted for cleaning

3

Ultrasonic cleaning of all components

4

Reassembly with correct lubricants; mainspring renewed

5

Multi-position regulation; gaskets replaced; case checked

6

Service record prepared; watch returned

Complete watch overhaul service
Fine watch restoration service
Service 03 ฿14,500

Fine Restoration

A refined restoration uniting movement and finish. The movement is overhauled to a high standard, the case finish renewed with a goldsmith's care, and the dial and hands attended to in keeping with the original look. Each step is discussed and documented so the result honours both function and history. Five to eight weeks.

What's included

  • Full movement overhaul as per Complete Overhaul
  • Case and bracelet finish renewed by hand (polished & brushed surfaces)
  • Dial and hands attended to in keeping with original appearance
  • Step-by-step client communication throughout
  • Comprehensive written documentation

Process

1

Assessment of movement and case; restoration plan discussed

2

Movement fully disassembled and cleaned

3

Case and bracelet surfaces stripped back and finished by hand

4

Dial and hands assessed; appropriate conservation applied

5

Movement reassembled, regulated, timed across positions

6

Full documentation prepared; watch returned

Service Comparison

Which service is right for your watch?

Use this as a guide — or contact us and we'll help you decide after looking at the watch.

Feature Refresh & Polish
฿4,700
Complete Overhaul
฿9,900
Fine Restoration
฿14,500
Movement cleaning Partial
Full disassembly & re-oil
Mainspring renewal
Multi-position regulation Single
Case surface refinishing
Dial & hand conservation
Best suited for Watch running well, light service interval Daily watch needing full mechanical attention Valued piece requiring both mechanical and cosmetic renewal

Standards & Protocols

What applies to every service

These are not tier-specific — they form the floor of every piece of work that leaves the workshop.

Moebius lubricants

The correct Moebius grade is applied to each component type. We do not use generic or substitute lubricants for cost reasons.

Timing machine check

Every movement is assessed on the Witschi timing machine before the watch is returned. Results are noted in the service record.

Individual piece security

Each watch is stored in a labelled individual tray throughout its time in the workshop. No piece is mixed with another.

Written service record

A written record of what was done, what was found, and timing results accompanies every completed service.

Scope agreed before work

Nothing beyond the agreed service scope is undertaken without a prior conversation. There are no surprise additions on the invoice.

Client data handled with care

Contact and watch details provided to us are used only for the service. They are not shared with third parties or used for other purposes.

Pricing

Service pricing — Thai Baht

These are starting figures. If additional work is needed beyond standard scope, we discuss it first.

Refresh & Polish

฿4,700

Per service · Starting from

  • Accessible movement cleaning
  • Key lubrication points
  • Timing regulation
  • Case cleaning
  • Written care note

Under 2 weeks

Enquire

Complete Overhaul

฿9,900

Per service · Starting from

  • Full disassembly & ultrasonic clean
  • Moebius re-oiling throughout
  • Mainspring renewal
  • Multi-position regulation
  • Gasket refresh; service record

3–4 weeks

Enquire

Fine Restoration

฿14,500

Per service · Starting from

  • Full overhaul as above
  • Goldsmith case refinishing
  • Dial & hand conservation
  • Step-by-step communication
  • Comprehensive documentation

5–8 weeks

Enquire

Not sure where to start?

Bring the watch in — we'll tell you what it needs

An initial assessment costs nothing. We examine the watch, share what we find, and let you decide how to proceed.

Get in Touch